Frequently Asked Questions

Area rug cleaning is a task that requires a LOT of water and a controlled environment in which to dry your rugs....

We aim to return your rugs in about a week. In the case of pet damaged rugs, oversized rugs, or rugs that are being...

Our pick up and delivery employees will happily move light furniture items. We do ask you to move anything fragile or...

Yes. Our insurance coverage protects your area rugs from the time we pick them up or you deliver them to us, until...

If your rug has no fabric backing and you can see the face pattern on the back of your rug, we will be able to...

Smith’s Fine Rug Cleaning does not use any large, automated equipment or communal wash tubs. Rather, we custom alter...

We sell rug pads that are designed for use on both hard surfaces and carpet. Our rug pads are all custom cut to fit...

Rugs exposed to water damage, whether catastrophic or minor, are deemed unhealthy and should not be handled by anyone...

Smith’s Fine Rug Cleaning offers many rug wrapping solutions for long term storage, short term storage, and shipping....